network operation centre (NOC)
24x365 Network Operations Centre – NOC. Offering end-to-end real time proactive monitoring, management and threat detection, ITIL aligned to best practice. ISO 27001 certified and accredited. Pro-active infrastructure and network monitoring to optimise your IT infrastructure and availability. Maintaining uptime and business continuity, using a fully integrated solution service management tool-set.
Features
- NOC services for infrastructure and networks of any scale
- NOC interface with 24x365 technical Service Desk and technical Operational teams
- Highly secure and compliant environment
- Proven NOC process with optimised triage process for incident resolution
- Remote management capability for scheduled and ad hoc maintenance
- Central management console for response and resolution within SLAs
- Managed capacity planning service to audit customer’s IT environment
- Externally accredited and audited for QMS processes ISO 9001 and ISO 27001
Benefits
- 24x365 solutions delivered quickly, correctly and with greatest cost effectiveness
- Secure connections with N3 connectivity
- Single management console to identify, manage and track IP-enabled devices
- Support compliant with legislation and standards eg. IGSoC
- Optimum resolution and implementation planning with SDM if required
- Option of tailored alert thresholds guided by industry best practice
- Global award winning MSP supporting public sector and healthcare organisations
- NOC service helping reduce costs and increase productivity
- Peace of mind anywhere...
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Credentials
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